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Australian Prime Minister Morrison announced at a press conference that Australia plans to open its international borders in November. In order to welcome overseas tourists and students back to Australia, as Australia’s leading short-term rental platform, our COZY Hosting professional team is fully prepared to welcome you back.

Under the influence of COVID-19, the most important thing for today’s travel must be the hygiene and safety of the living environment. In order to ensure the cleanliness of each room, COZY Hosting employs the most professional cleaning team to deeply clean and disinfect the premises before tenants move in. Different from ordinary cleaning, deep cleaning refers to thoroughly cleaning and disinfecting our houses by leading industry standards.

Our deep cleaning of the property is mainly divided into the following five steps:

1. Prepare the equipment and get the space ready for cleaning.
2. Clean each surface by removing dust and debris.
3. Sanitize all high-touch areas, appliances, and electronics.
4. Check that the space has been thoroughly cleaned and sanitized.
5. Reset the room for the next guest and restock your supplies.

In order to welcome tourists and foreign students back to Australia, COZY Hosting has prepared a series of preferential activities for you, which can be obtained by consulting and booking now!

  • Our offers include, but are not limited to:
  • 20% reduction for all entry and transitional orders.
  • Cozy disinfection gift package for each check-in customer.
  • Flexible check-in time makes it convenient for you to arrange your itinerary properly.
  • Convenience services for tenants during quarantine (e. G. to help buy food materials, etc.).

Do you want to settle down and have a rest as soon as you return to Australia? Contact us for reservations now!

2020 has been an unprecedented year. With the COVID-19 pandemic affecting practically every facet of day-to-day life across the globe, many businesses have been forced to reconsider how they operate and what needs to be done to ensure the safety of both their customers & their employees. So, as countries like Australia begin the slow, careful process of reintroducing travel & opening borders between states, short-stay rental providers are doing everything they can to provide accommodation to those that need it without risk to the tenants, owners or staff involved.

This has led to Airbnb introducing more rigorous cleaning measures, known as the Enhanced Cleaning Protocol. At Cozy Hosting, we are dedicated to providing a safe, comfortable experience for guests, homeowners, and the Airbnb community at large. Because of this, we have officially committed to the Airbnb Enhanced Cleaning Protocol and will be following it stringently across all Airbnb properties we manage.

So, in an effort to provide you with some extra peace of mind when choosing to be one of our guests, let’s take a look at what the Enhanced Cleaning Protocol means for both you and your guests.

First thing’s first…

What is the Enhanced Cleaning Protocol?

With concerns regarding cleanliness and safety at an all-time high, those the short-stay rental industry acknowledged that more needed to be done to ensure standards were met. For Airbnb, this meant completely overhauling their cleaning guidelines and working with the experts in hygiene and disease prevention to create a system more suited to the current situation. This led to the development of the Enhanced Cleaning Protocol.

The Enhanced Cleaning Protocol was developed in partnership with Ecolab, a leading name in the development of hygiene, water & energy technology, with guidance from the former US surgeon general, Dr Vivek Murthy. Following recommendations from the U.S. Centers for Disease Control and Prevention, the ECP aims to provide Airbnb hosts with a simple, effective guide to mitigating risk within their properties.

How Does the Enhanced Cleaning Protocol Work?

For the sake of simplicity, Airbnb has broken the process into 5 easy-to-follow steps:

  • Prepare for safer cleaning
  • Clean dust and debris
  • Sanitize with disinfectant
  • Check your room-by-room checklists
  • Reset the room

Additionally, while adhering to the ECP, Cozy Hosting’s cleaning experts will use face coverings, safety glasses, shoe coverings, aprons & disposable gloves at all times to reduce risk of exposure to any germs or chemicals. We will also be providing extra cleaning supplies to guests, such as disposable paper towels, disposable gloves, multi-surface cleaners, disinfectant wipes or sprays, antibacterial hand sanitizers, and hand soaps.

How Can You Tell if an Airbnb Host is Compliant with the Enhanced Cleaning Protocol?

While Airbnb has strongly advised that hosts & cleaners should be stringently following the Enhanced Cleaning Protocol, they have not made the system mandatory. However, to incentivise the program, as well as provide guests with the information they need to make an informed decision about where they stay, hosts who agree to the protocol will be granted a highlight on their hosting pages. So, if you’re a guest and want to make sure that your next Airbnb stay has been cleaned to the highest possible standards, make sure that you check the host’s page to see if they have been highlighted.

As hosts on Airbnb, Cozy Hosting is proud to say that each of their property managers has completed the full Enhanced Cleaning Routine. This can be seen on their hosting pages, each of which has been granted the Enhanced Cleaning Protocol highlight.


Governments, businesses & individuals across the globe are still working diligently to ensure that safety measures are upheld, and systems like the Enhanced Cleaning Protocol will be hugely important in preventing the spread of illnesses. To learn more, you can visit the Airbnb Enhanced Cleaning Protocol page linked above. Alternatively, if you’re interested in joining the Cozy Hosting community, click here to learn more about our Airbnb Hosting services, or simply contact us today to speak with one of our experienced, friendly team members.

Since 2008, Airbnb has allowed people across the globe a chance to earn money from their properties through short-term rental agreements. This service has been growing in popularity ever since, meaning that anyone hoping to get the most out of their Airbnb rental property has to find a way to stand out from the competition. So, to help you get started, here’s our list of ways to maximise your return from your Airbnb rental properties.

Refresh and Revitalise

For those looking to impress their guests, first impressions are everything. When preparing your home for Airbnb hosting, keep a list of things that need to be repaired or replaced. Simple touches such as new blinds, light fixtures and carpeting can help to create a space that draws in potential patrons, allowing you to increase both the ROI of rent and the equity of your home.

Another option for making your home more desirable is property styling. In essence, property styling is the process of optimising your space to create a welcoming, inviting environment through high-quality furnishings, decor, and more. While it may be an additional expense, it will allow you to increase your rental returns, so that cost can be made back quickly.

Garden Care is Key

While we’re on the topic of fixing up your space, one area that is often forgotten by new Airbnb hosts is the outdoors. A front yard is the first thing your guests will see, and depending on the climate, the backyard can make or break a trip for some visitors. This makes garden maintenance vital for those looking to maximise their Airbnb rental property’s ROI.

As an added bonus, many of the expenses that come with home & garden maintenance regarding your Airbnb property are tax-deductible. This makes it even more affordable for Airbnb hosts to make rent-increasing changes, a real win-win!

Consider Being Pet-Friendly

As we mentioned earlier, maximising your rental yields is all about standing out from the competition, and for guests with furry friends, having a pet-friendly property can be a very persuasive benefit. Due to the number of Airbnb properties that restrict pet accommodation, tenants are often willing to pay up to 10-15% extra for the chance to travel with their pet companion(s).

With up to 62% of Australian households owning pets, allowing guests to keep their furry friends with them will open you up to a much wider pool of potential patronage. So, if you’re looking to increase your rental yields, this is an important consideration to make.

Avoid Vacancies as Much as Possible

To ensure that you are getting the highest ROI from your property, it’s important to ensure that your Airbnb rental is vacant as little as possible. After all, no guests means no revenue, and there are a variety of things that you can do to increase your number of bookings. Ensuring that you have professional, flattering photography to advertise your property is an excellent start.

With that said, for those that are really looking to ensure as many short-stay bookings as possible, consider working with a Melbourne Airbnb management company. Property management services like Cozy Hosting ensure that every part of your Airbnb property is taken care of, from organising maintenance to screening and communicating with guests. To learn what we can do for you, contact Cozy Hosting today.

Airbnb hosting has allowed people across the globe a simple, user-friendly way to share their properties with hopeful travellers and earn an income at the same time. Given this, it’s no wonder that property owners have been so receptive to this business model, with Airbnbs now available across 191 countries, with over 180,000 listings in Australia alone.

With that said, there’s more to Airbnb hosting than simply creating a desirable listing. Cozy Hosting is an Airbnb management service in Melbourne dedicated to creating a better experience for hosts whilst also ensuring the comfort of their guests. So, to help you navigate the world of short-stay rentals, let’s take a look at a few ways to make Airbnb hosting easier.

Create a List of Maintenance Services

Many Airbnb properties will have a considerable number of guests coming and going on a regular basis. While this is definitely a positive, it also leads to quite a bit of housekeeping and maintenance, which can be a headache to deal with if you aren’t adequately prepared.

This is where a service list comes in handy. Whether it’s appliances that need to be fixed or plumbing issues that require attention before guests arrive, having a list of each service you may need will take a lot of the time and guesswork out of maintaining your property and keeping guests happy. Airbnb hosting means being prepared for those “what if” moments, and by having all of your important services in one place, this process becomes significantly more manageable.

Housekeeping Services are a Lifesaver

One of the most difficult tasks of Airbnb hosting, as with any short-stay rental, is the constant upkeep that comes with having so many guests. After all, you’re never sure what a guest is going to pick up on, and you don’t want to start getting low ratings just because you didn’t get the chance to dust and tidy a room between bookings.

A housekeeping service takes the stress and hard work out of maintaining a spotless home or apartment. This allows you to rest easy knowing that your guests are being provided with a flawless stay. While some Airbnb hosts tend to shy away from the extra expense of housekeeping, the time and stress you avoid definitely make these services worth the investment.

Give Your Guests a Guide to the Property

We all get so used to our homes that it can be difficult to imagine what they’re like for people who are staying there for the first time. Naturally, this can lead to Airbnb hosts receiving dozens of confused messages from guests who are unsure how to turn on the heating, or even where the light switches are.

This is why creating an explanatory guide to your property is such a good idea. By identifying parts of your property that may cause confusion, you can write a quick explainer for patrons that can clear up any confusion they may experience. This is also a good chance to break down any quirks or issues with the property that guests may come across during their stay. Being transparent with things like this goes a long way to managing expectations, and will ensure a stress-free stay for both the guests and the landlord.

Be Considerate to Neighbours

While your guests may come and go, your neighbours will be the ones that have to stick around and deal with things. Whether it’s loud music blaring in the middle of the night or large amounts of mess strewn around the area, having neighbours that feel inconvenienced by your guests can make Airbnb hosting significantly less pleasant, and that’s if they don’t call the authorities.

When giving guests a rundown of your property, make sure to include any rules and stipulations that may be required to keep the people around you happy. After all, you don’t want to have to deal with the fallout if an angry neighbour decides to confront your guests about their behaviour.

Work With an Airbnb Management Service

Airbnb hosting takes a considerable amount of time, dedication, and paperwork, which can lead to it feeling like a full-time job when you’re taking it on alone. Thankfully, you don’t have to. At Cozy Hosting, we take care of the Airbnb process from start to finish, including everything from professional photography to maintenance and guest communication. Working with an Airbnb property management service will also help you to maximise your ROI and optimise your space for Airbnb guests. To learn more, contact Cozy Hosting today, and see what we can bring to your short-term rental experience.

There is a lot of work that goes into the management and upkeep of an Airbnb property. From photography to maintenance to communicating with guests to handling repairs, running a successful property can quickly start to feel like a full-time job. This is why a large portion of Airbnb rental property owners turn to short-stay rental management services, as they can handle all of the time-consuming tasks that come with being a successful host. With that said, many new property owners question whether property management is worth the extra investment.

To help you decide whether short-stay rental management is right for you, let’s take a look at why people choose to work with property managers.

What Do Property Managers Do?

Any time that an Airbnb guest decides to stay at your property, there is a number of tasks that must be completed.

These include:

  • Making sure that all sheets and bedding are changed
  • Cleaning each part of the house, furnishings and outdoor areas
  • Conducting a full inspection of the property for damages
  • Performing a security check on the premises
  • Communicating with guests, including key handover
  • Many, many more

While each of these tasks may sound simple on the surface, the process of turnover can take up to 5 hours per guest. So, for those that have guests coming and going on a regular basis, this is a considerable amount of time that needs to be accounted for.

A short-term rental management service will be able to take care of all these tasks and more. At Cozy Hosting Property Management Services, we handle your bookings from start to finish, whilst also providing additional services such as professional photography and the organising property styling services. As an added benefit, working with a property manager can also allow you to increase your rental yields.

How Can a Property Manager Earn You More Money?

As we mentioned in a previous post, the main factor that will decide your rental income is, naturally, your level of occupancy. A property with high rent may earn a considerable amount per guest, but that doesn’t mean too much if your property is left vacant. Some things to consider when looking to increase your occupancy rates include:

Understanding Your Location

Every location is going to have its own strengths when it comes to Airbnb occupancy. Some areas will be more desirable in the summer months, while others are more popular as winter getaway spots. By understanding your location’s strengths, you can begin to optimise your listings for them. There’s no point advertising your property as the perfect place to rest and relax if that’s not why visitors travel to your area.

A property manager will be able to research Airbnb user behaviour regarding your area and optimise your listings for what people actually want. This also ensures that your property management service has up-to-date information on shifting trends, allowing you to stay ahead of your competitors. This can also include finding festivals and events within your area that will draw in more bookings.

Picking Your Price

While you may see your property as the best in the area, having a price that is too high in comparison to your surrounding competition can cause considerable damage to your rental ROI. A property management service can research your competitors, determine what average pricing for your area is, compare your property with similar listings and find the ideal pricing for your property. This will ensure that your pricing is optimised to draw in guests, and will thereby increase your occupancy and rental yields.

By working with an Airbnb management service, you can increase occupancy, maximise your ROI, and avoid all of the manual work that comes with managing a short stay property. This is why so many Airbnb property owners decide to work with services like Cozy Hosting. Through optimised listings, handling maintenance work, communicating with guests and more, Cozy Hosting takes the hard work out of having a successful Airbnb rental. To find out what we can do for you, contact Cozy Hosting today for all of your Melbourne Airbnb management needs.

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